Communication is the key for anything in life. This also goes for your business too. How many of you are looking to improve the communication in your office? Well below I have a few simple tips to help you out.
SOMETIMES IT’S BEST TO WORK INTERNALLY
Sometimes it’s best to leave the dynamics up to just a few people. There is an old saying, “too many chiefs, not enough Indians.” There is lots of truth to this. Give sole responsibility of educating and implementing to just two or three people. This is going to be a lot of work. This is why you need to assign these jobs to only those who are truly qualified.
Have these two or three people be in charge of job descriptions, the pitch and everything else associated with the goals of the business. Have these two or three people report directly to you. This way you have feedback on what is going on. You also have feedback on those who are going strong, as well as those who need some extra help. Think of these people as your office liason.
These people will be in charge of making sure things are done right. Effectively communicate any issues that the office is having. This way it becomes more streamlined. Some companies like to hire an outside source for this. It’s better to make it an internal thing. Employ this charge to people who already know the company and people very well. This way there is a reduction in the mix-up coming between the higher-ups and those lower on the chain.
EMPLOYING TECHNOLOGY TO HELP OUT WITH INTERNAL COMMUNICATION
This kind of goes with the first one. Get some sort of social network going on within the office. This way the information can reach a larger group of people, but in a shorter period of time. You can share information without having to have a meeting. Sometimes meetings tend to be pointless and tedious. These meetings also tend to take away from the real work.
There are great resources like Yammer and Slack to help out. Employees tend to ask some of the same questions. Resources like these two will help out with this problem. You can save every question being asked on these two tools. This reduces the chances of having to repeat yourself over and over.
Every employee can refer back to what has already been addressed. This also works with meetings too. If there is a meeting being held, it can be saved. Employees who missed it can just go back on Yammer and look it up. This reduces the boss having to hold the same meeting 2-3 times in a row. It gets repetitive after a while.
LET’S TRACK AND REPORT BACK
This is a great tool to implement within the internal branches of the office. Think of this as a “trend tracker.” Most companies want to know where they stand in every direction. You can report on what is happening elsewhere. This way you can stay on top of what is going on. Bosses can also report their goals directly to who needs to see it the most. With the tracking information certain employees can get to work right away, without hesitation.